# ECMonitor — Full Product Details > AI-native network monitoring for DAS, Public Safety BDA, Smart City, and Industrial networks. ECMonitor is built by ECSite (ecsite.ai) — a software-first company specializing in active monitoring and lifecycle management for critical wireless infrastructure. ECMonitor runs on a cloud + edge architecture: an on-site Edge Compute Unit (ECU) interfaces directly with equipment, filters telemetry, and forwards only signal to the ECSite cloud. Engineers access everything from a single console — alarms, OEM GUIs, dashboards, compliance docs, mobile alerts. Website: https://ecmonitor.ai Product API: https://ecmonitor.ai/api/product-info --- ## Platform Statistics - **100+** supported device types (DAS, BDA, microwave, SCADA, WiFi, LoRa) - **24/7** public safety monitoring with automated compliance reporting - **99.9%** platform uptime — redundant cloud infrastructure --- ## Solutions ### 1. DAS Monitoring **URL:** https://ecmonitor.ai/solutions/das **Tagline:** "DAS monitoring without the truck rolls" **Audience:** RF / DAS Engineers, NOC teams, DAS integrators ECMonitor provides full signal-chain visibility across every DAS component — head-ends, remotes, repeaters, small cells, and macros. The ECU connects directly to iDAS, oDAS, Small Cell, and Macro OEM types. **Supported OEM types:** 100+ including all major DAS manufacturers (Corning, CommScope, Cobham, Solid, JMA, Nokia, Ericsson, and more) **Workflow:** Telemetry in → Edge filter → AI triage → Fix or dispatch **Features:** - Remote BDA control — reset, mute, and reconfigure without a truck roll (audit-logged, role-gated) - Sweep + PIM automation — automated sweep testing and PIM analysis - OEM GUI tunneling — direct browser access to any OEM interface, no VPN required - iBwave floorplan integration — alarm-to-floor-plan correlation with coverage overlays - AI closeout — auto-generated commissioning and closeout documentation - Per-OEM dashboards — vendor-specific views with native telemetry labels **Customer result:** 62% reduction in DAS truck rolls --- ### 2. Public Safety BDA Monitoring **URL:** https://ecmonitor.ai/solutions/public-safety **Tagline:** "24/7 Public Safety BDAs, paperwork on autopilot" **Audience:** Compliance managers, AHJ (Authority Having Jurisdiction), public safety engineers ECMonitor provides dedicated 24/7 monitoring for Class A and Class B BDAs. Automated compliance documentation means AHJ-ready reports are generated automatically — no more manual paperwork. **Monitored parameters:** RF output levels, battery state-of-charge, scheduled test cycles, antenna integrity, tamper and intrusion detection **Frequency coverage:** 700/800 MHz and other public safety bands **Workflow:** Watch → Detect → Respond → Document **Features:** - Auto compliance reports — AHJ-ready documentation generated automatically on each test cycle - AHJ notification — instant alert delivery to the Authority Having Jurisdiction - Battery scheduling — automated test cycle scheduling and battery health tracking - Remote BDA control — issue commands without site visit - Tamper + intrusion detection — immediate alert on enclosure access or antenna disconnection - Test cycle audit — complete audit trail for every scheduled and ad-hoc test **Customer result:** "Compliance burden reduced from a full-time job to minutes per week" --- ### 3. Smart City Monitoring **URL:** https://ecmonitor.ai/solutions/smart-city **Tagline:** "Every sensor in the city. One pane." **Audience:** Municipal IT, smart city program managers, city operations ECMonitor consolidates LoRaWAN, NB-IoT, Wi-SUN, wired, and wireless sensor fleets into a single pane of glass. Supports all major smart city verticals. **Supported protocols:** LoRaWAN, NB-IoT, Wi-SUN, MQTT, CoAP, LwM2M, SNMP, HTTP **Monitored assets:** Parking sensors, smart lighting, air quality monitors, traffic controllers, waste management, water and utilities **Features:** - Vendor-agnostic — normalize telemetry from any sensor brand or protocol - Geo-located alarms — alarms appear on the city map with asset context - Per-district views — scoped dashboards for neighborhoods, boroughs, or departments - Public dashboards — optional public-facing views for citizen transparency - Vendor SLA tracking — track performance and availability by vendor contract - Open data export — standardized exports for city data portals and analytics teams **Customer result:** "Consolidated 4 parking vendors, 3 streetlight platforms, and 1 spreadsheet into a single system" --- ### 4. Industrial / SCADA Monitoring **URL:** https://ecmonitor.ai/solutions/industrial **Tagline:** "SCADA, OT, and Industry 4.0 in one place" **Audience:** Plant operations, OT engineers, facility managers, utilities ECMonitor connects to industrial control systems with read-only safety by default. Supports air-gap deployments for OT networks that cannot connect to the public internet. **Supported protocols:** OPC-UA, Modbus TCP/RTU, EtherNet/IP, PROFINET, MQTT Sparkplug B, DNP3, IEC 61850 **Monitored assets:** PLCs, RTUs, HMIs, energy submetering systems, process alarms, predictive maintenance sensors **Features:** - Read-only by default — no write commands without explicit operator action; maintains OT network safety posture - Air-gap option — ECU can operate without cloud connectivity for fully isolated OT networks - Predictive baselines — ML-derived normal ranges; alerts when process drifts before failure - OEE + MTBF computation — automated Overall Equipment Effectiveness and Mean Time Between Failures tracking - Historian export — export time-series data to external historians (OSIsoft PI, InfluxDB, etc.) - Mobile shift report — auto-generated shift summary pushed to mobile at handover **Customer result:** "Our OT team was comfortable with ECU being read-only on the control network — that was the deciding factor" --- ## Core Platform Features ### Intelligent Alert Grouping ECMonitor's AI consolidates related alerts — same head-end, same fiber, same root cause — into a single manageable incident. - Topology-aware grouping across DAS, BDA, and fiber paths - Hysteresis gates suppress flap noise before it reaches a human - AI-drafted incident summaries in the on-call inbox - Up to 87% reduction in P3/P4 ticket volume in pilot deployments **Audience:** On-call / NOC ### Secure OEM GUI Tunneling Our pioneering tunneling technology gives engineers direct access to OEM graphical interfaces through the ECU — with zero VPN setup, IP tracking, or firewall exceptions. - End-to-end encrypted HTTPS tunnels - Role-based access, MFA-enforced - 100+ device types from major DAS manufacturers **Audience:** RF / DAS Engineers ### Mobile-First Alerts Push notifications, full alarm context, OEM tunnel-on-tap, and one-touch acknowledgement — for the engineer already in the parking lot. - Native iOS + Android with full offline alarm context - One-touch acknowledge, dispatch, or tunnel-and-fix - Per-user severity floors and quiet-hour windows - Tier 1/2 triage flows optimized for phone screens **Audience:** Field Engineers, NOC ### Customizable Dashboards Drag-and-drop dashboards with role-specific access. The Tier 1 triage console, the RF engineer's worklist, the fleet manager's SLA board, the customer portal — all driven by the same telemetry stream. - Tier 1/2 triage · Tier 3 deep dive · Manager fleet SLA - Per-customer co-branded portals, per-venue dashboards - Drag-and-drop layout with widget-level permissions - Saved views are shareable, linkable, and pinnable **Audience:** All roles --- ## Capabilities - **Seamless API Integration** — REST APIs in + out; integrate with ServiceNow, Jira, Splunk, and the rest of your stack - **Universal Protocol Support** — SNMP, HTTP scraping, MQTT, REST, OPC-UA, Modbus, EtherNet/IP; 100+ device types - **Remote BDA Control** — reset, mute, and reconfigure BDAs without a truck roll; audit-logged, role-gated, two-person rule optional - **Split Architecture** — ECU filters and caches on-site; cloud receives only the signal; optimal in bandwidth-limited environments - **Document Repository** — site surveys, iBwave floorplans, closeout photos, manuals; versioned and AI-searchable from every alarm - **Lifecycle Management** — Survey → Implementation → Optimization → Monitoring; one platform for the entire arc --- ## Why ECMonitor - **Single Pane of Glass** — monitor the full lifecycle from Survey → Implementation → Optimization → Monitoring - **Public Safety Expertise** — specialized PS monitoring with automated AHJ compliance, emergency response, and remote BDA control - **Secure OEM Access** — industry-first secure tunneling to OEM GUIs; no VPN, no IP management, no complex firewall rules - **Software-First DNA** — active monitoring built as software innovation, not a hardware add-on - **Intelligent Monitoring** — smart alert grouping reduces noise; mobile-optimized for field engineers - **AI-Powered Analytics** — predictive analytics for DAS, AI triaging, AI for service manuals, support, and warranties --- ## Pricing ### Common (all plans) - Alarms & Alarm History - Operational Dashboards - Email Alerts - Basic Reporting - Document Repository ### Premium (add-on or bundled) - Customer-facing Dashboards - Ticketing — native + Jira/ServiceNow integration - iBwave Floorplan Integration - AI for Manuals (AI-searchable documentation) - AI for Triaging (automated incident classification) - MCP Server Access (agentic integrations) - API & Webhook Access *Contact sales@ecsiteapp.com for pricing. Custom quotes based on fleet size and vertical.* --- ## Architecture The ECMonitor architecture is a cloud + edge split: 1. **On-site ECU (Edge Compute Unit)** — interfaces directly with DAS, BDA, SCADA, or sensor equipment; filters and caches telemetry locally; provides the tunnel endpoint for OEM GUI access 2. **Encrypted transport** — HTTPS tunnel from ECU to ECSite Cloud; no inbound firewall holes required 3. **ECSite Cloud** — receives filtered telemetry, runs AI alert grouping, hosts dashboards, manages users, stores compliance docs 4. **Client access** — web console (all roles), mobile app (iOS + Android), API (integrations), MCP Server (AI agents) The split architecture means ECMonitor works well in bandwidth-limited environments (cellular backhaul, limited fiber) and supports air-gap deployments for OT networks. --- ## Contact & Links - **Website:** https://ecmonitor.ai - **Schedule demo:** https://ecmonitor.ai (click "Schedule a demo" — 30 min, no hard pitch) - **Sales:** sales@ecsiteapp.com - **Operations:** ops@ecsiteapp.com - **LinkedIn:** https://www.linkedin.com/company/ecmonitor-ai - **Product API:** https://ecmonitor.ai/api/product-info - **Sitemap:** https://ecmonitor.ai/sitemap.xml